Privacy Policy

At LUGIA TECH, your privacy, trust, and security are our top priorities.
We’re committed to protecting your personal information and ensuring that your shopping experience is safe, smooth, and transparent. 🛍️✨

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.


1. Information We Collect

When you visit or shop at LUGIA TECH, we may collect the following information:

  • Personal details: Name, email address, phone number, and shipping address.

  • Payment information: Processed securely through trusted payment gateways (we never store your full card details).

  • Usage data: Such as your browser type, device, and how you interact with our website — to help us improve your shopping experience.

We only collect what’s necessary to complete your order and provide you with the best possible service. 💙


2. How We Use Your Information

Your information helps us:

  • Process and deliver your orders quickly and accurately.

  • Communicate order updates, promotions, or support messages.

  • Improve our products, services, and website experience.

  • Keep your transactions safe and secure.

We promise never to sell, rent, or misuse your personal data your trust means everything to us. 🤝


3. Data Protection & Security

Your safety is our responsibility.
We use advanced SSL encryption and trusted payment partners to protect your data at all times. 🛡️
All sensitive information is transmitted and stored securely, ensuring complete confidentiality.


4. Cookies & Website Tracking

Our website uses cookies to enhance your browsing experience  like saving your preferences and showing personalized recommendations. 🍪
You can disable cookies anytime in your browser settings if you prefer.


5. Sharing Information

We may share minimal information with trusted third parties only when necessary  such as shipping carriers or payment processors  to complete your order.
These partners are required to handle your information safely and confidentially, just as we do.


6. Your Rights

You have full control over your data. You can:

  • Request access to the information we hold about you.

  • Ask for corrections or deletion of your data.

  • Unsubscribe from marketing emails anytime  no questions asked.

We respect your choices and value your trust. 💬


7. Updates to This Policy

We may update this Privacy Policy to reflect improvements in our services or changes in privacy laws.
Any updates will be posted here, so you’ll always know how we protect your data.


8. Contact Us

Have questions or concerns about your privacy?
Reach out to our friendly support team anytime at support@lugiatech.com  we’re always happy to help. 💌


At LUGIA TECH, we believe technology should make life better  safely.
Thank you for trusting us with your shopping journey. Your confidence is what drives us forward. 🚀